OAM

Operation, Administration, and Maintenance of the platform itself, organised along the FCAPS model (Fault, Configuration, Accounting, Performance, Security) adapted to the Arda multi-tenant SaaS context. Governs the runtime rather than the functional behavior of the product — tenant onboarding, identity and access, subscription/billing, monitoring, and incident management. Canonical domain reference: Administration / OAM.

Linear

• Initiative: Product / OAM

Sub-areas (FCAPS)

• Fault
• Configuration
• Accounting (Costs)
• Performance / Monitoring
• Security